Heat Savers Home Comfort Ltd.

Quick Answer Short version if your heat pump not heating : start with the simple stuff  the thermostat mode and fan setting, the air filter, and the outdoor unit. A lot of “not heating” calls turn out to be a fan set to ‘On,’ a clogged filter, or a normal defrost cycle. Anything involving refrigerant, ice that won’t melt, or electrical faults is a job for a technician. Here’s the gist. Check the thermostat: set to ‘Heat,’ the temperature above room temp, and the fan on ‘Auto,’ not ‘On.’ Check the air filter  a clogged filter is the most common cause of weak heat and frozen coils. Replace it if it’s dirty. Clear the outdoor unit of snow, leaves, and debris, and check your panel for a tripped breaker. Know what’s normal: heat pump air feels lukewarm, not hot, and a short defrost cycle blowing cooler air is healthy. Call a technician for refrigerant, a unit frozen solid, a stuck reversing valve, odd noises, or any burning smell. heat pump not heating ? A Vic...

Quick Answer Short version of how to choose a heat pump installer in Victoria BC : hire an HPCN-registered, licensed, insured contractor who sizes the system properly. With heat pumps, the installer you pick directly affects whether you qualify for thousands in rebates. Here’s the gist. HPCN membership is the big one: in BC, rebate-eligible heat pumps must be installed by a Home Performance Contractor Network member. Proper sizing matters: a good installer does a CSA F280 heat-load calculation, not a square-footage guess  wrong sizing can void rebates. The right paperwork protects your money: pre-registration and an eligibility code before work begins, plus a detailed AHRI-referenced invoice. Check the basics too: licensed, insured, WorkSafeBC covered, in-house staff. Rule we use: HPCN-registered, properly sized, and accountable after the sale. Verify their status before you sign  don’t take their word for it. If you’re wondering how to choose a heat pump...

Quick Answer Short version of how to choose a fireplace installer in Victoria BC: hire a licensed, insured company with a proper gas fitter certification, real local experience, and a track record of servicing what they sell. A fireplace is a fuel-burning appliance  the install has to be safe and code-compliant, not just tidy. Here’s the gist. Confirm gas fitter licensing: in BC, gas work must be done by a Technical Safety BC–licensed Class A or B gas fitter, under permit. Check insurance and WorkSafeBC coverage, plus who does the install – a consistent trusted crew, or a rotating pool of subcontractors. Favour local experience and manufacturer authorization  an authorized dealer (like a Valor dealer) knows the products they fit. Make sure they service what they sell: annual servicing and warranty support matter for years after install day. Rule we use: licensed, insured, local, and accountable after the sale. Get it in writing, and watch for the red flags be...

Quick Answer Short version of the electric fireplace vs heat pump Victoria BC question: they’re not really rivals. A heat pump is a whole-home heating and cooling system; an electric fireplace is a decorative, single-room accent. For real heating, the heat pump wins easily; for ambiance and easy zone warmth, the fireplace has its place. Here’s the gist. A heat pump moves heat at 300-400% efficiency, heating (and cooling) your whole home for far less per unit of warmth. An electric fireplace is ~99% efficient at the plug, but it’s resistance heat  one unit in, one unit out  so it costs more to run as real heat. Heat output is night and day: a heat pump heats the house; an electric fireplace gives ~5,000 BTU, enough for one room 2026 ballpark in Victoria: an electric fireplace runs ~$500-$3,000 installed; a ductless heat pump ~$5,500-$9,000+ before rebates Rule we use: a heat pump for efficient whole-home comfort; an electric fireplace for ambiance and supplemental...

Quick Answer When a Gas Fireplace Won’t Turn On , the cause is often something simple and safe for you to check. Start here before assuming the worst: Confirm the basics: the wall switch or remote is on, batteries are fresh, and the unit has power at the breaker. Check the gas supply: make sure the gas shut-off valve to the fireplace is in the open position. On a pilot-light model, see whether the pilot is lit -and relight it only by following your owner’s manual exactly. Stop there. Anything involving the thermocouple, thermopile, gas valve, or wiring is a job for a qualified technician. If you ever smell gas, don’t troubleshoot -leave it off and call a professional right away. Before You Start -A Safety Note A gas fireplace is a gas appliance. The checks in this guide are limited on purpose -they’re the safe, no-tools steps any homeowner can do. If you smell gas at any point, do not try to fix anything: leave the fireplace off and call a professional. ...

Quick Answer Getting a heat pump Installation is far less disruptive than most Victoria homeowners expect. Here’s the short version of how it goes: The project has three phases: an in-home assessment, a clear written quote, and the installation itself. The actual install is usually quick -a single-zone ductless system is often done in one day; larger multi-zone systems take two to three. You can stay home during the install, and the work is tidy -it’s not a renovation. “Calendar time” (estimate to install) runs longer than crew time -plan for a couple of weeks for scheduling, permits, and equipment for most standard installs The most important step isn’t install day at all -it’s the load calculation that makes sure the system is sized right. Most Victoria homeowners who’ve had a heat pump installed will tell you the same thing afterward: “That was it?” The crew shows up, works efficiently, cleans up, walks you through the system, and leaves (...